My feed: everything that needs you

My feed is the one place for everything that is waiting on you. Each item is something you can act on: its row opens it, and the small things — snoozing it, marking an action done — happen on the row itself.

Good morning, Anouk

Urgent

2

This week

1

To answer

1

Your actions

1

Urgent

2

1 safety signal waiting

SafetyOnly the safety team reads what was said

Open the inbox

Fix the evening handover

ActionOverdue by 2 d

This week

1

Q4 pulse

SurveyCloses tomorrow

At the top: your day

The page opens on your day.

Wednesday 4 November

Good morning, Sam

Start your day here.

2actions due

7.9

Happiness

This week · 2 Nov – 8 Nov

Mon2

Tue3

Wed4

Thu5

Fri6

Sat7

Sun8

For you

Insights

3

SaPr

Actions

5

+2

Conversations

2

Live surveys

4

+1+1

• The greeting band says the date, greets you and says how much is waiting. Its chip — 2 surveys to answer, for example — narrows the list below to those. Admins have New survey beside it. Admins and Editors also see the workspace's main score on its ring over the last 90 days: Happiness in an employee workspace, CSAT in a customer one — whatever the workspace measures first.
• This week shows the seven days of your calendar, today in pale yellow. A day with a survey going out, a reminder or a survey closing carries a small drawing of it; point at or tap a day for its list. Under it a line says how much is planned, with Plan a campaign for admins.
• For you (admins and Editors) has a card each for Insights, Actions, Conversations and Live surveys, with its count and a small drawing for each thing waiting. At its end, bubbles show who it is about: on Insights the groups the findings are about, as squares with the group's letters — never a person; on Actions the people the open actions are assigned to; on Conversations who wrote back, where somebody writing anonymously is always the grey anonymous figure, never their name or photo; on Live surveys the people the live surveys were sent to — never who answered.

Every row in the list starts with a small drawing of what it is — a survey, an action, a reply, a notice — or, for an action about a person, their photo or initials. Beside the list, Your answers are grouped reminds you that nothing is reported for a group smaller than the workspace's privacy floor: the one an admin chose, or the workspace's default when nobody did, always with its number.

What is on it

What you see depends on your role and on what your workspace uses. Nothing is shown that you could not open.

• Surveys to answer. Every survey sent to you, or open to every member of your workspace, that you have not finished, with when it closes. A survey shared only as a link is not listed unless it was sent to you.
• Your actions. Open actions with your name on them, soonest due first.
• Replies waiting. Conversations you opened where the person wrote back and you have not read it yet. Admins and Editors, where the workspace has conversations.
• Safety signals waiting. How many signals nobody has picked up yet — never what was said. Only for the people who read safety signals.
• Messages that did not arrive. For an Editor, messages to people in their line that failed or bounced this week. Admins see the same as a notice for the whole workspace.
• Things that need attention. A connector that stopped working, a sync that failed, a payment, a limit, a survey closing soon — what the banners would raise anywhere in Polzy, for the people who can act on it.
• This week's responses. For admins and Editors, in My feed only: how many responses came in over the last seven days and, once there are four weeks of answers to compare with, how that compares with your usual week — 142 responses this week, 20% more than your usual week of about 118. The usual week is the middle of the six weeks before, so one busy launch week does not move it. An Editor who reads a reporting line sees their line's count, and nothing when the line, or this week's answers, are fewer people than the privacy floor.
• A campaign gone quiet, answers waiting for AI. A live campaign with no responses for seven days while its invitations wait, and responses waiting for AI credits — each with the way out: Remind them, or the credits your plan sells.
• Renews tomorrow. For the Owner and the billing contact, the day before a renewal the saved payment method will pay: Renews tomorrow: … on …, and nothing to do. No banner is raised for it.
• Part of a pack ends. For the Owner and the billing contact, when a pack you bought ends within 14 days with some of it left: how much is left and its last day, with See your packs. The email about it still goes; no banner is raised.
• Security notes. For the Owner: an AI assistant connected or an API key created by someone else in the last 7 days, or an API key nobody has used for 90 days. Each is said once.
• Findings and notifications. New findings from Insights in your view, and your unread notifications.

The figures over the list

Above the list, a row of figures counts what is waiting: Urgent — red when anything is — and This week, what is due from today to the last day of the week the strip above shows, always; To answer, Your actions and Conversations when you have some.

Each figure is also a filter. Press one to see only those items; press it again, or Show all, to see everything. A figure at nought is not a filter. On a phone the figures sit two to a row.

Urgent, soon or later

Every item is urgent, soon or normal, and the page groups them: Urgent on top, then Today, This week and Later, by when each one is due. A long Later shows its first three, with Show more for the rest.

An urgent notice — a limit reached, an unpaid invoice's last week — can be put away for the day: it comes back the next day for as long as it is true. Any other urgent item stays in the feed until it is dealt with: opening one does not put it away, and it cannot be snoozed.

Acting from the feed

Each row is the way in: click or tap anywhere on it — or reach it with Tab and press Enter — to open the item. Under its title, tags say what it is (Survey, Action, Conversation, Safety and so on), when it is due — amber when it is near, red on the day or once it is late — and, for an action, its priority and its stage.

• A survey opens in a new tab, to start or to continue; its arrow points out of the page. When you have sent it, Back to My feed on the thank-you screen brings you back here.
• An action opens on the board. Mark done — the tick — finishes it without leaving the feed.
• A reply opens the conversation.
• A safety signal keeps its Open the inbox button, the one button a row carries. Messages that did not arrive open the Delivery log, filtered to what did not arrive.
• Snooze until tomorrow — the alarm clock — puts an item away for the day — an urgent alert too, which comes back tomorrow until it is fixed; Bring back returns it. Opening an item puts it away too, until tomorrow if it still needs you.
• Close until it gets worse — on a notice that warns or informs, such as a limit running low or a payment that failed — puts it away until its fact takes a step up: running low becomes all in use, all in use becomes stopped, a failed payment reaches its final week. Opening it does the same. Until then it waits under Closed until they get worse, with Bring back. A banner you closed follows the same rule.

Snooze and Mark done show when you point at a row or reach it with the keyboard; on a phone or a tablet they are always there.

The red figure in the menu

The figure beside My feed in the menu counts what is waiting. It turns red when something urgent is waiting that you have not seen today, so you can see it from any page; once My feed has shown it to you, the red goes until tomorrow, while the item stays on the list until it is dealt with. The size of your plan — 1 workspace of 1, 3 themes of 3 — is never on it. The figure follows you as you clear the list.