Skip to content
polzyHelpGo to Polzy

Change your payment method

Replace the card or account your plan is charged to. Nothing is charged when you save it.

Polzy team2 min readUpdated 10 Oct 2026
On this page
  1. 1Change it
  2. 2What changes
  3. 3Before a card expires

Change it

The payment method is on the Payment method card under Organization settings → Billing.

  1. Open Organization settings → Billing.
  2. On the Payment method card, click Update.
  3. In the window that opens, enter the new card, or another method the window offers, and save.

What changes

The new method replaces the old one. Your renewals and any open invoices are charged to it from now on. Nothing is charged when you save it.

On a plan managed by an account manager — Enterprise or a custom plan — there is no Update button. Ask your account manager to change the payment method.

Before a card expires

If the card on file expires before your next renewal, we email your billing contact ahead of the renewal. The email links to the Billing page, so you can add the new card there in time.

Was this helpful?
NextCancel, close your organization or export your dataRelatedDownload invoices and update billing detailsRelatedChange plan or billing cycle
Still stuck?

Signed-in members can ask Polzy or message the team from Support. How fast we reply depends on your plan.

Ask PolzyContact support