Download invoices and update billing details

Invoices

Every invoice is listed under Organization settings → Billing, and can be downloaded from its row.

Billing details

Change the billing contact, company details, VAT number and payment method on the same page. Invoices go to the billing contact.

Credit notes and refunds

An issued invoice is never changed: a correction or a refund is a credit note, listed beside the invoice it corrects. If the invoice was paid by card or direct debit, the amount goes back to that payment method. If it was paid by bank transfer, we pay it back to the account it came from within 14 days and show the date it is due by; once it has been paid, the row says so and you receive an email with the bank reference.